Accessible Bursa App Renewed with BursaKart Mobile

BURULAŞ is introducing a significant innovation by integrating the Accessible Bursa application, specifically designed for passengers with disabilities, into the BursaKart Mobile app. This initiative aims to make public transportation services more accessible. This integration will come into effect from August 18, 2026, and aims to make the public transportation experience safer and more comfortable for passengers with disabilities. This development signifies a general accessibility improvement for passengers utilizing all BURULAŞ services, including sea bus services like BUDO.

What Does the Updated Accessible Bursa App Offer?

In this new phase, all features of Accessible Bursa will be presented within the BursaKart Mobile application through a more integrated and user-friendly interface. This innovation will allow passengers with disabilities to:

Easily access the most suitable bus services for their needs.
Drivers will be informed in advance when a passenger with disabilities is boarding from a specific stop, enhancing journey safety.
Experience greater comfort and convenience in their overall transportation experience.

Who Will Be Affected and What Should Passengers Do?

This update directly impacts all passengers with disabilities who use BURULAŞ's public transportation services. To fully leverage the benefits offered by the application:

Passengers with disabilities who are unable to log in to the app or whose phone number is not current should contact the call center at 0850 850 99 16 for assistance.
Once the new version is released, it is crucial to update your phone number via the aforementioned number.

These steps will ensure that passengers with disabilities can seamlessly and smoothly benefit from the updated services.

BURULAŞ and BUDO's Accessibility Vision

In addition to providing public transportation services in Bursa, BURULAŞ also operates sea bus services under the BUDO brand on key routes, such as sea travel between Istanbul and Bursa. The development of such applications is integral to the company's vision of offering equitable and high-quality service to all its passengers. The update to the Accessible Bursa application demonstrates ongoing efforts to enhance accessibility across all transportation modes, including road and sea. Passengers can also access current information on topics like IDO vs. BUDO comparisons.

More Information and Support

For more information about this update or to request support, please contact the BURULAŞ call center at 0850 850 99 16. Furthermore, you can find other current announcements and schedule information for BURULAŞ and BUDO on our All Announcements page.

Frequently Asked Questions about This Notice

When is the Accessible Bursa application being updated?

The Accessible Bursa application will be integrated with the BursaKart Mobile application and launched as of August 18, 2026.

What features will the updated application have?

Thanks to the updated application, passengers with disabilities will be able to more easily access suitable bus services, and information about a disabled passenger boarding from a specific stop will be communicated to drivers in advance, making the journey safer and more comfortable. These features will be offered integrated within BursaKart Mobile.

Who will benefit from this update?

This update will directly affect all passengers with disabilities who use BURULAŞ's public transportation services, improving their travel experience.

What should those unable to log in or with outdated phone numbers do?

Passengers with disabilities who cannot log in or have an outdated phone number can call the call center at 0850 850 99 16 for support. Once the new version is released, it is strongly advised to update your phone number via this number.

What is the BursaKart Mobile application?

BursaKart Mobile is the mobile application for BursaKart, used in BURULAŞ's public transportation services. In addition to functions like topping up balance and checking schedules, this application will now also include Accessible Bursa features.

How is BUDO affected by this update?

Although the update to the Accessible Bursa application directly concerns bus services, BUDO, as a sea bus operator within BURULAŞ, reflects BURULAŞ's overall service quality and accessibility vision through such improvements. Therefore, BUDO passengers also indirectly benefit from these general efforts to enhance accessibility.